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Services

One bench, six service lines, zero handoffs.

Every engagement is staffed by the same small team end-to-end. No discovery-vs-delivery split, no offshore subcontracting, no surprise PMOs in week six.

Business Central

New deployments, migrations from GP/NAV/SL, AL extensions, finance localization, and the bank/Stripe/Avalara integrations that always come up in week three.

  • New deployments (cloud)
  • Migrations from GP / NAV / SL
  • AL extensions & per-tenant customization
  • Finance localization & e-invoicing

Customer Engagement

Sales, Customer Service, and Field Service implementations that respect how your team actually sells, supports, and dispatches.

  • Sales & Customer Service
  • Field Service for dispatch teams
  • Power Pages portals
  • Outlook + Teams integration

AI Agents on D365

Voice intake, triage copilots, Copilot Studio agents, and Azure OpenAI flows — grounded in your data, deployed in your tenant.

  • Voice intake (Azure AI Speech + ACS)
  • Triage & summarization copilots
  • Custom Copilot Studio agents
  • Azure OpenAI on your tenant

Integrations

The plumbing that makes D365 actually useful: Stripe, banks, EDI, Shopify, Avalara, ADP, Workday, Salesforce, ServiceNow — all done idempotently with retries and dead-letter handling.

  • Stripe & ACH
  • EDI 850 / 855 / 856 / 810
  • Shopify, Amazon, BigCommerce
  • Avalara, Vertex, ADP

Process automation

Power Automate cloud + desktop flows, Logic Apps, and Azure Functions for the workflows that don’t fit cleanly in any one product. With telemetry and alerting.

  • Power Automate & Logic Apps
  • Document automation
  • Approval workflows
  • Telemetry & alerting

Managed support

Optional retainer after go-live. SLA-backed bug fixes, enhancement work, and quarterly health reviews. Tickets open in the same portal you use during delivery.

  • SLA-backed fixes
  • Enhancement requests
  • Quarterly health reviews
  • Single portal end-to-end

Not sure which one fits?

Most engagements start with a one-week paid discovery. We come back with a written plan and three priced delivery options. You decide what to fund.